Where do I update my credit card info?

[Larry M.]

I received an email that my automatic subscription renewal payment failed. Most likely, my credit card info on file needs to be updated. I've looked around quite a bit, but can't seem to find where that's done. Can you please let me know where to do that?Thanks,
Larry

[Don H.]

Re: Where do I update my credit card info?

Larry
sorry to seem dense, but subscription renewal to what?

[Larry M.]

Re: Where do I update my credit card info?

Dan,
Poor choice of words on my part. It's my yearly membership renewal.

Here's the email -

Hi Lawrence,

This email has been automatically generated to notify you that we were unable to process your subscription payment for NCRS Membership Renewal USA, Not for Canada or Other Countries. Please check that your payment information is correct by visiting:

NCRS Online Store.

We will automatically re-attempt to process your payment in 5 days.

Sincerely,
NCRS Online Store.
This email address was given to us by you or by one of our customers. If you feel that you have received this email in error, please send an email to info@ncrs.org

This email is sent in accordance with the US CAN-SPAM Law in effect 01/01/2004. Removal requests can be sent to this address and will be honored and respected.

[Harry S.]

Re: Where do I update my credit card info?

Most renewals are done via Paypal. I'd look there first.

[Don H.]

Re: Where do I update my credit card info?

Larry
Like you,
I don't see anywhere to enter CC info on the website.
I would send an email to info@ncrs.org and ask Eric in the Cinn office if you can give him your CC data. Then you call and provide it.

[Larry M.]

Re: Where do I update my credit card info?

Don,
Thanks for looking into it. I'll contact Eric.
Larry

[Larry M.]

Re: Where do I update my credit card info?

Interesting - when I hit 'reply' to the email I received, the address that appears is the info@ncrs.org mentioned above.

[Rick A.]

Re: Where do I update my credit card info?

Not interesting or odd - Cicny office ion charge of membership

[Gary C.]

Re: Where do I update my credit card info?

Larry,

On-line membership renewals are completed in the NCRS Store www.ncrs.org/shop/ and that's where you would update your credit card payment information.
1) Login to the NCRS Store Store with your NCRS login Username and Password
2) Go to My account at the bottom of the Store main page or click on this link My Subscriptions
3) Click on Membership Subscriptions to update your credit card information

When there are questions like this, it's best to initiate a Help Desk ticket www.ncrs.org/helpdesk/ with your request as the Help Forum is related to Technical Discussion Board questions.

Gary
....

[Larry M.]

Re: Where do I update my credit card info?

Gary,

Thanks very much; appreciate your help.

Larry