Help desk

[Darryl D.]

I sent info through the help desk several days ago about having to log in every time I try to access this site. Every time I have to log in with user name and password and I click on the "remember me" box but that does no good. I have not heard anything back from the "help" section either

[Joe R.]

Re: Help desk

Check your browser settings-make sure it's not set to clear cookies.

[Darryl D.]

Re: Help desk

Check your browser settings-make sure it's not set to clear cookies.

I don't believe that is the problem as I am on other sites similar to this that allow me to stay logged in.

[Don H.]

Re: Help desk

moving your thread to the Help/Support forum.
I do not recall seeing any help tix with your question, and I would have.
IT is quite prompt with help when a Help Tix comes in.
I suggest you try again with the Help Tix

[Gary C.]

Re: Help desk

Darryl,

Below is the response sent to you that you never read.

The NCRS IT Help Desk answers "ALL" tickets in a timely manner. We close all tickets after 5 days if there's no reply.

If you want assistance with this problem, you may open another Help Desk ticket.

Gary
....

Date: 03-16-2017 12:07PM
Message:
Darryl,

Sorry, you're having a problem.

Questions:
1) what Internet Browser are you using?
2) are you allowing Cookies?

Gary
....

The Help Desk #5895
Gary Chesnut
Help Desk Admin

Check out the "FREE" NCRS Classified Ads

https://www.ncrs.org/classified/index.php

Customer didn't read this reply yet

[Darryl D.]

Re: Help desk

I never saw that email. were you responding to ticket 6G3-GH8-6WBN?

I just created a new ticket 59V-7LN-VJM2

I use internet explorer and I allow cookies