User Testing Challenge - Determine what causes login name to change

[Gary C.]

Re: User Testing Challenge - Determine what causes login name to change

Jack,

1) Not logged in - members or visitors - only see First Name Last Initial - been that way forever.

2) Need list of where you went i.e. other URL's on the website & then came back to TDB & weren't logged in

Gary
....

[Jack M.]

Re: User Testing Challenge - Determine what causes login name to change

1. Opened Firefox browser... manually deleted ALL NCRS COOKIES.
2. Closed browser.
3. Opened browser... verified that NCRS COOKIES were NOT present.
4. Went to my bookmark: https://www.forums.ncrs.org/
5. Welcome message... waited 5-seconds to get redirected to FORUM.
6. NOT logged in... users just show First Name & Last Initial (NO membership number).
7. I logged in with REMEMBER ME... redirected to FORUM.
8. Users now show FULL NAME & MEMBERSHIP NUMBER.
9. Close browser (did NOT manually log off).
10. Opened browser... went to same bookmark.
11. Did NOT see welcome or 5-sec redirect... went directly to FORUM.
12. I'm NOT logged on, but still see FULL NAMES & MEMBERSHIP NUMBER.
13. Surfed to TECHNICAL DISCUSSION... see Full names & numbers.
14. Returned to MAIN FORUM... see Full names & numbers.
15. Surfed to HELP section... see Full names & numbers.
16. Surfed to JOIN ---> JOIN NCRS... BLANK page (all white NO text - NO images).
17. Returned via BACK button in browser.
18. Surfed to SERVICES --> RENEW MEMBERSHIP... totally BLANK page (including viewing 'PAGE SOURCE').
19. Close browser (did NOT manually log off).
20. Opened browser... went to same bookmark.
21. Did NOT see welcome or 5-sec redirect... went directly to FORUM.
22. I'm NOT logged on, but still see FULL NAMES & MEMBERSHIP NUMBER.
23. Logged in (did NOT check REMEMBER ME)... redirected to FORUM.
24. Users now show FULL NAME & MEMBERSHIP NUMBER.
25. LOGGED OUT... screen message indicates ALL COOKIES CLEARED
26. Closed browser
27. Opened browser... went to same bookmark.
28. Did NOT see welcome or 5-sec redirect... went directly to FORUM.
29. NOT logged in... users just show First Name & Last Initial (NO membership number).

It seems the COOKIES are having some issues... or perhaps itz just my old computer.
If needed, I can capture the COOKIES at each/any location and post a PDF screenshot.