PM inbox problems

[Keith B.]

I got an email notification of a PM and when I go to the page and click on inbox the page will not load? every other page on this site works?

[Gary C.]

Keith,

Unfortunately, some member's PM's got corrupted during the upgrade.

In order to restore your Message Center functionality, the PM's had to be removed.

Your Message Center now works, but there are no PM's.

Gary
....

[Keith B.]

I got a new PM and can't open it still?

[Gary C.]

Keith,

There are no PM's in your Message Center.

Go to the top of the page, click on Messages, then click on Message Center. Message Center will open and you'll see there are no PM's in your Message Center.

Gary
....

[Keith B.]

that still doesn't explain why I got an email notification of a new PM. unless it was a glitch from a old one that got lost in the up grade

[Gary C.]

Keith,

You reported the problem "got an email notification of a PM and when I go to the page and click on inbox the page will not load"

I replied "In order to restore your Message Center functionality, the PM's had to be removed. Your Message Center now works, but there are no PM's."

The PM you received the email about, was deleted in order to restore your Message Center to working status.

Gary
....

[Keith B.]

Ok great but I got a new notification email from you and when I click on the icon at the top it takes me to the PM page and when I click on the new notification it does nothing.

[Gary C.]

Keith,

The notification email you receive is a Post notification email that I've posted in a thread/topic that you are subscribed to.

Post Notification email:
TDB - Post Notification Email_020125.jpg

Gary
....

[Gary C.]

Keith,

Post the link that's in your Post Notification email.

Gary
....

[Keith B.]

got it. thanks for all the help