E-Mail Notification of Post I'm Subscribed To

[Joe L.]

For some reason, I have ceased to receive e-mail notification of posts to threads that I am subscribed to. I've checked my preferences and I still show that I'm set to receive notification of new posts by e-mail instantly. That's not been happening for the past few days.

[Don H.]

Re: E-Mail Notification of Post I'm Subscribed To

same here Joe, though it had not occured to me. The IT team will have to address it. If it is critical to you, fire off a help ticket.
If not, one of the them will see this post sometime, and address it. Don

[Gary C.]

Re: E-Mail Notification of Post I'm Subscribed To

Joe and Don,

Thanks for letting us know. John Waggoner found the problem leftover from the old server provider.

Gary
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[Joe L.]

Re: E-Mail Notification of Post I'm Subscribed To

Joe and Don,

Thanks for letting us know. John Waggoner found the problem leftover from the old server provider.

Gary
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Thanks John and Gary!

[Richard M.]

Re: E-Mail Notification of Post I'm Subscribed To

I know it's some time later than you guys have had notification issues, but now I do too.

Did you have to do something to reset, like delete cookies or logout then login again or ????

I haven't had instant notification for a while.

Rich
p.s. I may not see a reply here for obvious reasons, until I check back in.

[Gary C.]

Re: E-Mail Notification of Post I'm Subscribed To

Rich,

TDB notifications are being sent by the server.

Make sure your ISP has emails from ncrs.org on their "white list" and are not blocking them.

Some virus software can also block emails.

You could always change your email address to a gmail account and then download into your email client.

Gary
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[Richard M.]

Re: E-Mail Notification of Post I'm Subscribed To

Gary, I've made no changes and my email server has no blocks. I use Mozilla Thunderbird email, and am getting notifications from other forums just fine. Just this one is a problem lately.

Rich
p.s. still not getting them. Could something have happened when I got locked out a few weeks ago when I had too many links in a post?

[Gary C.]

Re: E-Mail Notification of Post I'm Subscribed To

Rich,

NCRS is sending them. Checked the server again - see the screenshot below for delivery confirmation. Open a ticket with your ISP.

Gary
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Richard Mozzetta 13499-TDB email send confirmation_032814.jpg

[Richard M.]

Re: E-Mail Notification of Post I'm Subscribed To

Thanks for the confirmation Gary, I'll try to get Comcast to check it, which could probably take days.

Rich

[Gary C.]

Re: E-Mail Notification of Post I'm Subscribed To

Rich,

For years Charter would tell me that emails from ncrs.org weren't being filtered by their email screening algorithms. Charter had an email "unblock" function. Miraculously, within an hour or so after sending in the "unblock" email, I'd start receiving ncrs.org emails again. Go figure.

Link to Comcast form http://postmaster.comcast.net/block-...l-request.html NCRS IP address is 64.91.239.113

FWIW,

Gary
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